Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account information: your name, email address, and authentication credentials when you create an account.
• Brand data: business name, industry, brand voice, tone preferences, target audience details, and any other brand-related information you provide during onboarding or through your dashboard.
• Usage data: information about how you interact with our service, including content generation history, feature usage, session duration, and device/browser information.
• Payment information: we use Stripe to process payments. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe collects and processes this information in accordance with its own privacy policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To generate AI-powered social media content tailored to your brand.
• To operate, maintain, and improve the Draftovo platform and its features.
• To process transactions and manage your subscription.
• To communicate with you about your account, updates, and promotional offers (you may opt out of marketing communications at any time).
• To monitor and analyze usage trends to enhance user experience.
• To detect, prevent, and address technical issues or fraudulent activity.

3. AI Content Generation

Draftovo uses the Claude API, provided by Anthropic, to generate social media content. When you request content, your brand data -- including business name, industry, brand voice, tone, and target audience -- is sent to Anthropic's API to produce tailored posts.

We only share the minimum brand information necessary to generate quality content. Anthropic processes this data in accordance with its own privacy and data usage policies. We recommend reviewing Anthropic's Privacy Policy for details on how they handle data sent through their API.

4. Third-Party Services

We rely on trusted third-party services to operate Draftovo. These providers have their own privacy policies governing their use of your data:

• Stripe -- payment processing. Stripe handles all payment transactions and stores sensitive financial information on our behalf.
• Supabase -- data storage and authentication. Your account information, brand data, and generated content are stored securely via Supabase.
• Anthropic (Claude API) -- AI content generation. Brand data is sent to Anthropic to produce social media content.
• Ayrshare -- social media posting. If you use our direct posting features, content and connected social account details are shared with Ayrshare to publish posts on your behalf.

5. Data Retention and Deletion

We retain your personal information and brand data for as long as your account is active or as needed to provide our services. If you cancel your subscription, we will retain your data for a reasonable period to allow for reactivation, after which it will be deleted.

You may request deletion of your account and all associated data at any time by contacting us at support@draftovo.ai. We will process deletion requests within 30 days.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how the service is used. Essential cookies are required for the platform to function. You may disable non-essential cookies through your browser settings, though this may affect certain features.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to object to or restrict certain processing of your data.
• The right to data portability where applicable.

To exercise any of these rights, please contact us at support@draftovo.ai.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective date" at the top of this page and notify you via email or through the platform. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@draftovo.ai